Security guaranteed

Your security and privacy are a top priority for telemedi.

SSL encrypted

All communication is done by a mandatory SSL key. Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link between a server and a client. SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely.


We are fully GDPR compliant, which means that we follow all the European Commission's data protection guidelines, and received the highest recommendation from the Belgian governement in terms of data privacy.


With two-factor authentication, only you can access your account on your trusted device. When you want to sign in to a new device for the first time, you'll need to provide two pieces of information: your password, and the six-digit verification code that is automatically sent to your phone number.

Full privacy

The videoconsultation stream is sent directly between the patient and the doctor using encrypted Peer-to-Peer technology, this ensures that no third party can access the video feed or intercept it.

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End to End encrypted (Video AND Audio)

End-to-End Encryption is a system of communication where only the communicating users can read the messages. In principle, it prevents potential eavesdroppers and even the provider of the communication service from being able to access the cryptographic keys needed to decrypt the conversation. This means that telemedi nor any administrator is able to see or listen to the communication. The videoconsultation is also not recorded or saved. Only the healthcare provider and the patient know what has been discussed. This ensures maximum confidentiality.

Doctor Verification

All doctors are verified by the administrator who is required to review all requests. Telemedi ensures that all doctors have a valid license.

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Header image doctors

Send files safely

All documents are sent securely and are saved securely. Any request for a stored file requires a 2FA sign-up. Telemedi requires a re-verification of the user. In this way, we make sure that the recipient is indeed the actual destinatary.